The Gadget Shop !
Posted: Sun Mar 07, 2004 8:37 pm
Wow am I angry
Its my younger bro's birthday on the 11th so my mum asked what he might like, I happen to know he would love a Digital Camcorder, but these are at least ?250 here so it seemed impossible until I foudn a little hewlett packard one for ?99 at Dixons ( these are UK High Street stores for any of you guys not from here ).
I wrote the product name, code number all relevant details so my mum could just go buy it. They didnt have it in stock and the guys at Dixons told her to go to The Gadget Shop. The gadget shop sells almost totally useless stuff, just gimmicks for kids, like keyrings, singing hamsters, and other crap you would never need.
Well the A**hole in there talked my mum into buying a piece of S*it digi stills camera that happened to be able to take like 10 secs of video with no sound, she has no clue what she is lookign for and trusted this guy to sell her the correct equipment, turns out it was the same price as the one I had found and written details for her and she assumed it was the same as a Camcorder, which it obviously isnt
I called them up and explained its the wrong thing, so they told me its THEIR POLICY to never give a refund, just vouchers to use at their store
Now I am a bit of a hothead in situations like this so I explained that its MY POLICY to strangle managers of shops that blatantly rob my mother, the idiot on the end of the phone said you cant threaten us, I left it at WE WILL SEE !
I just looked into the consumer laws and they are obliged to refund if the goods sold are NOT FIT FOR USE, eg. the thing does not do what the store clerk told you it would do ( in my case movies with sound ) and also if the goods are not as described by the packaging or verbally by the salesman. So it would seem I have a clear case of being entitled to a refund.
I will call them tomorrow to spit the relevant laws and amendments to the laws at them. I will let you know how it works out.
Failing a refund I have ways of finding where the manager lives, pretty naughty but so is ROBBING MY MOTHER, and the manager may find his car to be quite damaged one morning
OOOO it makes me angry, my mum was in tears when they declined to refund her cash, ?100 is not a small sum of money, she works sooo hard for it.
They WILL NOT get away with this daylight robbery, I swear it
Its my younger bro's birthday on the 11th so my mum asked what he might like, I happen to know he would love a Digital Camcorder, but these are at least ?250 here so it seemed impossible until I foudn a little hewlett packard one for ?99 at Dixons ( these are UK High Street stores for any of you guys not from here ).
I wrote the product name, code number all relevant details so my mum could just go buy it. They didnt have it in stock and the guys at Dixons told her to go to The Gadget Shop. The gadget shop sells almost totally useless stuff, just gimmicks for kids, like keyrings, singing hamsters, and other crap you would never need.
Well the A**hole in there talked my mum into buying a piece of S*it digi stills camera that happened to be able to take like 10 secs of video with no sound, she has no clue what she is lookign for and trusted this guy to sell her the correct equipment, turns out it was the same price as the one I had found and written details for her and she assumed it was the same as a Camcorder, which it obviously isnt
I called them up and explained its the wrong thing, so they told me its THEIR POLICY to never give a refund, just vouchers to use at their store
Now I am a bit of a hothead in situations like this so I explained that its MY POLICY to strangle managers of shops that blatantly rob my mother, the idiot on the end of the phone said you cant threaten us, I left it at WE WILL SEE !
I just looked into the consumer laws and they are obliged to refund if the goods sold are NOT FIT FOR USE, eg. the thing does not do what the store clerk told you it would do ( in my case movies with sound ) and also if the goods are not as described by the packaging or verbally by the salesman. So it would seem I have a clear case of being entitled to a refund.
I will call them tomorrow to spit the relevant laws and amendments to the laws at them. I will let you know how it works out.
Failing a refund I have ways of finding where the manager lives, pretty naughty but so is ROBBING MY MOTHER, and the manager may find his car to be quite damaged one morning
OOOO it makes me angry, my mum was in tears when they declined to refund her cash, ?100 is not a small sum of money, she works sooo hard for it.
They WILL NOT get away with this daylight robbery, I swear it